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Business Office

The business office at the Shelbourne Knee Center will help you in all matters involving your Knee Center account, pre-certifications and insurance issues.

 

You can reach the business office by calling our main number. If you do not know who you should be calling, give a brief description of your needs and you will be directed to the right person. 

Our main number is: 317.924.8636

Or if calling long distance: 1.888.349.5633

When contacting our business office, please have your current insurance card available.

 

 

 

Hours

Weekdays
 8:00 am - 4:30 pm

 

 

Staff


  
Susie Browning-Billing Coordinator
317.924.8636		 Questions regarding insurance and benefit coverage, billing issues and payment arrangements.
   
Donna Carter Questions regarding insurance and benefit coverage, billing issues and payment arrangements.
317.924.8636
   
Lori Mangene Benefit verification, pre-certification, financial counseling.
317.924.8636
   
Stacey Tyler Surgery pre-certification, payment arrangement for surgery and other balances, insurance coverage issues, verfication of coverage and financial counseling.
317-924-8636
   
Hospital Questions regarding anesthesia, supplies, pharmacy, recovery room.
317.962.8955
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Account Balance and Account Status

Check your current account balance and/or account status by contacting our billing manager or billing coordinator.

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Pre-registration Questions

Contact Lori Mangene regarding new patient registration issues.

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Pre-Certification

Contact Lori Mangene regarding referrals or pre-certifications.

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Insurance Information

Our business office staff will help you with your insurance questions or financial counseling issues.

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